Privacy Policy
Last updated: February 2026
Aqua Frontiers Systems ("AFS", "we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over it.
We operate from Nigeria and the United Kingdom and are committed to complying with applicable data-protection laws in both jurisdictions, including the Nigeria Data Protection Act (NDPA) and the UK General Data Protection Regulation (UK GDPR).
1. Information we collect
We may collect the following categories of information:
- Information you provide directly — such as your name, email address, phone number, organisation, country, sector and the contents of any message or water challenge you submit through our forms.
- Files you upload — such as water-quality reports, lab data or photos submitted alongside an Ask AFS request.
- Newsletter information — your email address when you subscribe to our newsletter.
- Technical information — IP address, browser type, device information and pages visited, collected through cookies and standard server logs.
- Communications — records of your correspondence with us.
2. How we use your information
We use your information to:
- Respond to enquiries and Ask AFS submissions
- Assess and route your water challenge to the appropriate expertise
- Deliver, improve and secure our website and services
- Send occasional newsletter updates (only if you have opted in)
- Comply with legal, regulatory and accounting obligations
- Protect against misuse, fraud and security threats
3. Legal bases for processing
Where UK GDPR applies, we rely on the following legal bases: consent (newsletter subscriptions), legitimate interests (responding to enquiries, securing the website, improving services), and legal obligation (record-keeping).
4. Sharing your information
We do not sell your personal information. We may share it with:
- Service providers who help us operate the website (hosting, email delivery, analytics)
- Specialist partners, laboratories or researchers — only where necessary to respond to your challenge, and only with your knowledge
- Professional advisers, regulators or authorities where required by law
5. International transfers
Your information may be transferred to and processed in countries outside your own — including Nigeria and the United Kingdom. Where we do so, we take reasonable steps to ensure appropriate safeguards are in place.
6. Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Ask AFS submissions are typically retained for up to 3 years unless a longer period is required for an ongoing engagement.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent (e.g. unsubscribe from the newsletter at any time)
- Lodge a complaint with a supervisory authority
To exercise any of these rights, email us at info@aquafrontierssystems.com.
8. Cookies
We use a small number of cookies to improve the site and remember your preferences. See our Cookie Policy for details.
9. Security
We use reasonable technical and organisational measures to protect your information, including HTTPS, access controls and secure storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
Our services are intended for organisations and adults. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top indicates when it was last revised.
12. Contact us
For any questions about this policy or your personal information, contact us at info@aquafrontierssystems.com or via our contact page.